The procedure of withdrawing winnings from an online casino is a multi-stage procedure that relies on the user's profile, the chosen payment method, and the specific policies of the casino itself.

Here is how it works in practice as of 2026:

KYC (Know Your Customer) Spinmama

This is the primary hurdle for newcomers. No legitimate casino will execute a withdrawal until it has confirmed that you are a genuine individual over the age of 18.

Required documents: A photo of your passport (occasionally a selfie holding the document), proof of address (such as a utility bill or bank extract), and a photo of your bank card. Why it is necessary: This is a regulatory requirement (to combat money laundering) and a measure to prevent fraud. If you hit a big win, the casino must make sure that the funds are being sent to the actual account holder, rather than a hacker. Timing: You are typically asked to complete verification either immediately after registration or at the time of your first withdrawal request. Until this process is complete, the “Cashout” button may stay disabled.

Cashier Operation

Once your account has been verified, the process proceeds as follows:

Entering the cashier: The player presses the “Withdraw” button. Choosing a system: Casinos generally require that funds be withdrawn via the same channel that was used for the deposit. This is called the “return-to-source” rule (part of Anti-Money Laundering protocols). For example, if you deposited 1,000 rubles via a “Mir”, the first 1,000 rubles of your winnings must be sent back to that same card. The remaining balance can then be withdrawn to a separate payment account. Specifying the amount: The requested amount must be within the casino's established limits (for example, between 500 to 500,000 rubles per transaction).

Financial Processing

Once you click “Withdrawal,” your request is sent to the financial unit.

Manual check: Large withdrawal amounts (typically 50,000–100,000 rubles or more) are checked by hand by a safety specialist. They examine your betting log to verify you haven't broken any rules (such as “bonus abuse” or using prohibited software). Turnover check: If you put in 100 rubles, wagered it only once, and scored 100,000, the casino may reject the withdrawal, referring to that the funds were not used for their intended purpose (e.g., “cleaning bonus”). Casinos generally require that you “wager” (wager) your deposit amount at least 1–3 times. Approval: If everything is in order, the request is marked as “Approved.”

Conclusion: Casinos typically process payouts fast (within an hour) provided the player has passed KYC and met deposit wagering requirements. If your information is missing from the database, the process may take several days due to security checks.